Privacy Policy


At J Alexander, your privacy is our priority.

We collect information about you to make your job search as easy and safe as possible. This data is
important, we understand that. This is why we’re committed to protecting your privacy online.

We’ve updated our privacy policy to explain exactly how we manage and use your information.

What information are you collecting?

We collect your name, contact details and other relevant information directly from your CV. We may
also obtain data about you from third parties to enhance and personalise your experience, and make
sure we’re finding the jobs most suited to you.

How will you use my personal data?

We use the information we collect to provide you the best possible service. This includes notifying
you of future job opportunities, improving our websites and answering your questions. We may also
use your information to contact you about industry updates, events, promotions and competitions.

Who will you share my personal data with?

We may share your information with trusted third parties such as a potential employer, to help us
deliver our services to you. Under certain circumstances, we may occasionally be required by a
regulatory body or law enforcement agency to disclose certain personal information.

How long will you keep my personal data for?

We will store your data only for as long as necessary. What’s more, we conduct regular data-
cleansing and updating exercises to make sure the information we have is relevant and accurate.

What are my rights?

You’re in control of your data. Should you wish to stop receiving emails from us, you will be able to
unsubscribe from the communications you receive, or contact us via email, or telephone and we will
make that change for you.

How do I change my subscription preferences?

You can review and amend which communications you receive and how you receive them via your
email communications at any time.

What’s your cookie policy?

We want your user experience to be the best it can possibly be, which is why we use cookies. These
are small text files placed on your device to collect data and help improve our websites and online
services.

How do I contact you?

Get in touch with us here if you have any questions at all about how we process, store and share
your personal information.

PRIVACY POLICY

Privacy Policy for J Alexander Ltd.

Right to Object: You have a legal right to object at any time to:

(i) Use of your personal information for direct marketing purposes; and

(ii) Processing of your personal information which is based on our legitimate interests, unless there
are compelling legitimate ground for our continued processing.

J Alexander Ltd (JAR) is committed to protecting the privacy of our candidates, clients and users of
our agency and website. We want to provide a safe and secure user experience. We will ensure that
the information you submit to us, or which we collect, via various channels (including our website,
through written correspondence (including e-mail), conversations or meetings with our consultants,
or through any of our offices or websites globally), is only used for the purposes set out in this policy.
Through this Privacy Policy we aim to inform you about the types of personal data we collect from
candidates, the purposes for which we use the data and the ways in which the data is handled. We
also aim to satisfy the obligation of transparency under the EU General Data Protection Regulation
2016/679 (“GDPR”) and national laws implementing GDPR.

For the purpose of this Privacy Policy the controller of personal data is JAR and our contact details
are set out in the Contact section at the end of this Privacy Policy.

The Information we collect

We will collect your personal details, including but not limited to your name and contact details
(together with your e-mail address) and other relevant information from your Curriculum Vitae
(“CV”). On occasion, this will also include sensitive personal information such as details of criminal
convictions and ethnic origin. When we receive your details and CV electronically, this may be
through a direct application on our website or an application that you have made through a third
party job board.

We will likely obtain further personal information about you during the course of our relationship
with you. This information may be obtained from you directly or from third parties, such as
organisations to whom we have provided your CV and who have engaged with you as part of a job
application.

How we use your Personal Information

We will hold, use and disclose your personal information, for our legitimate business purposes
including:

  • To provide our services to you
  • To maintain our business relationship, where you are a user of our website, a client or
    candidate
  • To enable you to submit your CV for general applications, to apply for specific jobs or to
    subscribe to our job alerts. Please see the separate section on your CV below which outlines
    additional uses and disclosures
  • To match your details with job vacancies, to assist us in finding a position that is most
    suitable for you and to send your personal information (including sensitive personal
    information) to clients in order to apply for jobs
  • To retain your details and notify you about future job opportunities other than the specific
    role for which you have contacted us
  • To answer your enquiries
  • To advise you of news and industry updates, events, promotions and competitions, reports
    and other information. Before we do so, you will be given an option to opt-out of such
    communications and an option to unsubscribe will also be provided with each
    communication
  • To fulfil contractual obligations with our clients
  • To release personal information to regulatory or law enforcement agencies, if we are
    required or permitted to do so

We may process, in accordance with local regulations, certain sensitive personal data
(known as special category data in GDPR) where you include it in information you send to us
e.g. if you include information about your health, religion or ethnic origin in the CV you send
to us. We may also be required to conduct a criminal records check against your details. We
have processes in place to limit our use and disclosure of such sensitive data other than
where permitted by law.

The Legal Basis for Processing your Personal Information

Under GDPR, the main grounds that we rely upon in order to process personal information of clients
and candidates are the following:

(a) Necessary for entering into, or performing, a contract – in order to perform obligations that we
undertake in providing a service to you, or in order to take steps at your request to enter into a
contract with us, it will be necessary for us to process your personal data
(b) Necessary for compliance with a legal obligation – we are subject to certain legal requirements
which may require us to process your personal data. We may also be obliged by law to disclose
your personal data to a regulatory body or law enforcement agency
(c) Necessary for the purposes of legitimate interests – we process your personal data for the
purposes of our legitimate interests, provided we have established that those interests are not
overridden by your rights and freedoms, including your right to have your personal data protected.
Our legitimate interests include responding to requests and enquiries from you or a third party,
optimising our website and customer experience, informing you about our services and ensuring
that our operations are conducted in an appropriate and efficient manner
(d) Consent – in some circumstances, we may ask for your consent to process your personal data in a
particular way.

How we share your Personal Information

In certain circumstances, we will share your personal information with other parties. Details of those
parties are set out below along with the reasons for sharing it.
Clients

We disclose your personal information to clients who have vacancies for jobs in which you are
interested.

Trusted Third Parties

We will share your personal information and, where necessary, your sensitive personal information
with trusted third parties where we have retained them to provide services that you or our clients
have requested, such as:

  • Employment reference checking;
  • Qualification checking;
  • Criminal reference checking (as required);
  • Verification of details you have provided from third party sources; and/or
  • Psychometric evaluations or skills tests.

We require minimum standards of confidentiality and data protection from such third parties. To
the extent that any personal information is provided to third parties outside the EEA, or who will
access the information from outside the EEA, we will ensure that approved safeguards are in place,
such as the approved Model Clauses or the EU/US Privacy Shield.

Regulatory and Law Enforcement Agencies

As noted above, if we receive a request from a regulatory body or law enforcement agency, and if
permitted under GDPR and other laws, we may disclose certain personal information to such bodies
or agencies.

New business owners

If we or our business merges with or is acquired by another business or company, we will share your
personal information with the new owners of the business or company and their advisors. If this
happens, you will be sent notice of such event.

How long we will hold your information

The length of time we will hold or store your personal information for will depend on the services we
perform for you and for how long you require these. As we often support candidates with
placements over many years, and potentially throughout their careers, the purpose for which we
retain candidate data is often an ongoing purpose. We conduct regular data-cleansing and updating
exercises with our candidates to ensure that (a) the data that we hold is accurate and (b) we are not
holding data for too long.

Our standard terms of business state that our clients should retain candidate data such as CVs for
the purposes of the specific role you apply for and that, as controllers of your data, they should
inform you if they plan to retain your CV on file in order to notify you about potential future roles, or
to otherwise hold or use your data for other purposes.

Your rights on Information we hold about you

You have certain rights in relation to personal information we hold about you. Details of these rights
and how to exercise them are set out below. We will require evidence of your identity before we
are able to act on your request.

Right of Access

You have the right at any time to ask us for a copy of the personal information about you that we
hold. Where we have good reason, and if the GDPR permits, we can refuse your request for a copy
of your personal information, or certain elements of the request. If we refuse your request or any
element of it, we will provide you with our reasons for doing so.

Right of Correction or Completion

If personal information we hold about you is not accurate, out of date or incomplete, you have a
right to have the data rectified, updated or completed. You can let us know by contacting us.
Right of Erasure

In certain circumstances, you have the right to request that personal information we hold about you
is erased e.g. if the information is no longer necessary for the purposes for which it was collected or
processed or our processing of the information is based on your consent and there are no other legal
grounds on which we may process the information.

Right to object to or restrict processing

In certain circumstances, you have the right to object to our processing of your personal information
by contacting us using any of the methods in the Contact section below. For example, if we are
processing your information on the basis of our legitimate interests and there are no compelling
legitimate grounds for our processing which override your rights and interests. You also have the
right to object to use of your personal information for direct marketing purposes.

You may also have the right to restrict our use of your personal information, such as in
circumstances where you have challenged the accuracy of the information and during the period
where we are verifying its accuracy.

Right of Data Portability

In certain instances, you have a right to receive any personal information that we hold about you in a
structured, commonly used and machine-readable format.

You can ask us to transmit that information to you or directly to a third party organisation.

The above right exists only in respect of personal information that:

  • You have provided to us previously; and
  • Is processed by us using automated means.

While we are happy for such requests to be made, we are not able to guarantee technical
compatibility with a third party organisation’s systems. We are also unable to comply with requests
that relate to personal information of others without their consent.

You can exercise any of the above rights by contacting us.

Most of the above rights are subject to limitations and exceptions. We will provide reasons if we are
unable to comply with any request for the exercise of your rights.

Consent

To the extent that we are processing your personal information based on your consent, you have the
right to withdraw your consent at any time. You can do this by contacting us using the details in the
Contact section below.

Job Alerts

To subscribe to job alerts emails, you will be required to provide your name and e-mail address,
which will be used for the purpose of keeping you informed, by e-mail, of the latest jobs in your
nominated industry and to provide you with industry news and other information related to our
services.

Should you decide that you no longer wish to receive this information, unsubscribe links are
provided in every job alert email that you receive.

Job alerts emails are sent by JAR.

Curriculum Vitae

We give you the option of submitting your CV via our website or by providing your CV to one of our
consultants. You can do this either to apply for a specific advertised job or for consideration by our
recruitment consultants for positions as they come up.

Your CV will be stored in our database, and will be accessible by our recruitment consultants.

You can update your CV at any time, simply by following the same procedure to submit a new CV.

Your old CV will automatically be archived providing the submission details remain the same (for
example you submit both CVs using the same email address or you advise the relevant contact of
your new submission).

As part of the application process, it is necessary for us to submit your CV onto our clients for them
to process in accordance to your candidacy.

Complaints

If you are unhappy about our use of your personal information, you can contact us.
Internet-based transfers

Given that the Internet is a global environment, using the Internet to collect and process personal
data necessarily involves the transmission of data on an international basis. Unfortunately, the
transmission of information via the internet is not completely secure. Although we will do our best
to protect your personal data, we cannot guarantee the security of your data transmitted to our site
via third party networks; any transmission is at your own risk. Once we have received your
information, we will use strict procedures and security features to try to prevent unauthorised
access.

Changes to our Privacy Policy

This privacy policy can be changed by JAR at any time. If we change our privacy policy in the future,
we will advise you of material changes or updates to our privacy policy by email, where you have
provided us with your email address.

Equal Opportunities

JAR is an equal opportunities employer and a company committed to diversity. This means that all
job applicants and members of staff will receive equal treatment and that we will not discriminate
on grounds of gender, marital status, race, ethnic origin, colour, nationality, national origin,
disability, sexual orientation, religion or age.

As part of our commitment to equal opportunities we will from time to time use information
provided by you for the purposes of diversity monitoring. All such information will be used on an
anonymised basis.